Meet our Leadership & TEaM

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Raymond N. Donaldson, AIC

President / Director of Business Development
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​Ryan C. Roberts, CPCU, AIC, ARM-E, AIS, AINS

Vice President – Business Operations
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​Danny O’Neal

Vice President HR / Business Development

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Richard N. Donaldson

Controller / Financial Officer
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​Ted S. Hendley

Vice President - Commercial Property / Appraisals

Austin Cook

Property Manager - Daily Claims
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​Daily Auto Estimatics Team

Carolyn Nisonger - Unit Manager

Suzy Ferrell - Regional Manager

Teresa Waits - Regional Manager

Rick Tudtud - Regional Manager

James Lanier - Quality Control / Heavy Equipment Training

Tom Cook - Quality Control
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Jami Joiner - DAE Dispatch / Client Support & Training Coordinator

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Daily Property Claims Team

Don Parish – Daily Property Claims Manager
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P&C Deployment Team

Rich Laird - Division Manager

Aaron Deal -  Unit Manager (Property Field)

Carl Wittich -  Unit Manager (Auto Field)

Vince Coin – Unit Manager (In-office)

Ray Helloms – Flex Manager
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Jimmy McGraw – Flex Manager

Education & Training TeaM

Joe Leard – Education & Training Coordinator

Ray Getman – Licensing Instructor

April Schreurs – Licensing Instructor

Jay Irvine – Licensing Instructor

Kevin Dickson – Licensing Instructor

Vivian Lynn - Licensing Instructor 

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Administrative Staff

Bridget Bennett – Asst. Controller

Roya Hand – Credentialing & Onboarding Specialist