Meet our Leadership & TEaM

Raymond N. Donaldson, AIC

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President / Director of Business Development

Steve CAstleberry

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Executive Vice-President​

​Danny O’Neal

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​Vice President HR / Business Development

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Richard N. Donaldson

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Controller / Financial Officer

Austin Cook

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Property Manager - Daily Claims

​Daily Auto Estimatics Team

Suzy Ferrell - Regional Manager

Teresa Waits - Regional Manager
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Jami Joiner - DAE Dispatch / Client Support & Training Coordinator

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Commercial Property & Appraisals

Ted S. Hendley - Consultant

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P&C Deployment Team

Rich Laird - Division Manager

Carl Wittich -  Division Manager

Vince Coin – Division Manager

Aaron Deal -  Division Manager
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Jimmy McGraw – Flex Manager

Billy Sizemore – Unit Manager

Erik Youn – Unit Manager 

Jesse Schultz – Unit Manager
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John Cusumano – Team Manager

Mallory Helloms - Team Manager

Jeremy Shillingburg - Team Manager

Alicia Buie - Team Manager

Julia Ries - Team Manager

Barbara Hebert - Team Manager

Jacqueline Caldwell-Phillips - Team Manager

​Richard Buchanan - Team Manager

Mark Simmons - Team Manager

Education & Training TeaM

Joe Leard – Education & Training Coordinator

April Schreurs – Licensing Instructor

Jay Irvine – Licensing Instructor

Kevin Dickson – Licensing Instructor

Vivian Lynn - Licensing Instructor 

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Administrative Staff

​Bridget Bennett – Asst. Controller/Home Office Manager
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Sarah Bradley – Resource Development Manager

Kim Powers – Credentialing Specialist
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Kenia Barraza – Payroll Specialist

April Hall - Credentialing Specialist

Shelley Hall - Credentialing Specialist

Naomi Ruiz - Credentialing Specialist

Nevaeh Gutierrez - Credentialing Specialist

Amber Grim - Administrative Assistant

Teresa Perez - Administrative Assistant

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Information Technology

Nathan Gideon – IT Coordinator