Meet our Leadership & TEaM

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Raymond N. Donaldson, AIC

President / Director of Business Development
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​Ryan C. Roberts, CPCU, AIC, ARM-E, AIS, AINS

Vice President – Business Operations
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​Danny O’Neal

Vice President HR / Business Development

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Richard N. Donaldson

Controller / Financial Officer

​Ted S. Hendley

Vice President - Claims

Austin Cook

National Manager - Daily Claims

​Daily Auto Estimatics Team

Carolyn Nisonger –  DAE Regional Manager
 
Suzy Ferrell –  DAE Regional Manager
 
Teresa Waits -  DAE Quality Control Manager
 
Jami Joiner - DAE Dispatch / Client Support & Training Coordinator

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Daily Property Claims Team

Don Parish – Daily Property Claims Manager
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Education & Training TeaM

Joe Leard – Education & Training Coordinator

Ray Getman – Licensing Instructor

April Schreurs – Licensing Instructor

Jay Irvine – Licensing Instructor

Kevin Dickson – Licensing Instructor

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Administrative Staff

Bridget Bennett – Asst. Controller

Roya Hand – Credentialing & Onboarding Specialist

Jordan Jones – Credentialing Specialist