Auto Damage Appraisals
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QA Claims auto claims roots go back to the founder of the company, Raymond Donaldson who began his career in the auto claims industry in 1985 with the largest P&C carrier in the industry. In 2011 QA Claims started out locally with only a few appraisers and now permanently employs hundreds of claims professionals to handle daily claims, quality control, dispatching and operations across the country.
At QA Claims, we know how frustrating it can be to manage supplements and delays because auto damage is not properly diagnosed and identified correctly. |
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We ensure quality and accuracy with the help of QA Claims proprietary technology solution QA Claims Adjuster Portal. This enables us to provide our clients with properly trained, licensed, and credentialed adjusters who are ready when needed to work directly with automotive repair facilities.
Getting it right the first time!
QA Claims has become a leading provider to the insurance industry for auto damage appraisal services. This has been achieved through experienced leadership, qualified damage appraisers and a knowledgeable quality control team. We believe that the vehicle owner’s experience is paramount and deserves the utmost attention and care.
QA Claims continues to put considerable resources into the areas of technology and communication to maintain quick timelines and turnarounds. With cutting edge technology QA Claims continues to refine its workflow based on ever changing client needs to ensure our claims management process is the best in the industry.
QA Claims places our clients needs first with the implementation of specific guidelines and estimate audit rules which are provided on each assignment. We are focused on quick cycle times, accurate estimating and great customer service. With decades of industry experience, the brightest and friendliest employees, a top tier technology department and thousands of completed claims, our customers know what to expect from QA Claims – the BEST Auto Damage Appraisal product in the market.
DAMAGE APPRAISAL SERVICES
Auto/Light Truck Damage Appraisals
QA Claims Auto Damage Appraisers are comprised of experienced trained professionals that have solid vehicle appraisal acumen and also understand what it takes to create a successful customer service experience. Our team of experienced and trained auto adjusting professionals have a keen eye for identifying mistakes on damage appraisals, misuse of parts, and other red flags that create a poor customer service experience.
QA Claims Auto Damage Appraisers are comprised of experienced trained professionals that have solid vehicle appraisal acumen and also understand what it takes to create a successful customer service experience. Our team of experienced and trained auto adjusting professionals have a keen eye for identifying mistakes on damage appraisals, misuse of parts, and other red flags that create a poor customer service experience.
On Road Truck & Trailer Damage Appraisals (ORTT)
Heavy equipment appraisals can be difficult to estimate for a number of reasons. There are many nuances such as ‘loss of use’, parts availability, depreciation, options, customization packages and nomenclature differences which QA Claims team members are well qualified to handle.
Heavy equipment appraisals can be difficult to estimate for a number of reasons. There are many nuances such as ‘loss of use’, parts availability, depreciation, options, customization packages and nomenclature differences which QA Claims team members are well qualified to handle.
Specialty Damage Appraisals
QA Claims offers damage appraisals and market evaluations (ACV) on specialty and exotic vehicles, recreational vehicles (RVs), travel trailers, boats, watercraft, motorcycles, all-terrain vehicles (ATVs) and snowmobiles.
QA Claims offers damage appraisals and market evaluations (ACV) on specialty and exotic vehicles, recreational vehicles (RVs), travel trailers, boats, watercraft, motorcycles, all-terrain vehicles (ATVs) and snowmobiles.
DRP/ PRP Re-inspection
QA Claims provides reinspection services of vehicles in support of your Direct Repair or Preferred Repair Program. There is no better way to ensure accuracy, honestly, and quality guideline adherence than to periodically reinspect vehicles that have been repaired. Our reinspection services also ensure that important safety standards have been maintained to ensure the protection of your customers.
QA Claims provides reinspection services of vehicles in support of your Direct Repair or Preferred Repair Program. There is no better way to ensure accuracy, honestly, and quality guideline adherence than to periodically reinspect vehicles that have been repaired. Our reinspection services also ensure that important safety standards have been maintained to ensure the protection of your customers.
Desk Reviews/Estimates/Audits
QA Claims provides experienced professionals for audit and review of material damage claims or estimates. Let the experts at QA Claims ensure that your guidelines are being followed. Our desk review team is experienced at working remotely with automotive repair facilities across the country to improve the accuracy of the estimates while ensuring that your commitment to customer satisfaction is also being maintained.
QA Claims provides experienced professionals for audit and review of material damage claims or estimates. Let the experts at QA Claims ensure that your guidelines are being followed. Our desk review team is experienced at working remotely with automotive repair facilities across the country to improve the accuracy of the estimates while ensuring that your commitment to customer satisfaction is also being maintained.
